Please take a moment to read and understand the terms and conditions outlined below (“Terms and Conditions”) before booking a training session, making a purchase, or participating in any of the services offered by AIM Athletic Inc. (“AIM Athletic”, “we”, “us”, or “our”).

Our Agreement with You.

These Terms and Conditions govern your relationship with AIM Athletic, including—but not limited to—your use of our website www.aimathletic.com, the purchase of training sessions or other services, your rights regarding cancellations or changes to your membership, registration for group or individual sessions, any merchandise purchases, communication with our staff, and your use of or presence at AIM Athletic’s facilities.

By accessing our website, booking a session through PushPress or directly through our team, or participating in any of AIM Athletic’s services, you agree to be bound by these Terms and Conditions. These Terms, along with our Waiver and Release of Liability, form the complete agreement between you and AIM Athletic.

We reserve the right to modify these Terms and Conditions at any time. Any updates will be posted on our website and become effective immediately upon posting. Continued use of our website, services, or facilities after updates are posted indicates your acceptance of the revised Terms and Conditions. It is your responsibility to review this page periodically to stay informed of any changes.

Minors Policy

If you are under the age of majority in your province or territory, you may only use our website under the supervision of a parent or legal guardian. Registration for training sessions or services must be completed by a parent or guardian on your behalf. AIM Athletic does not accept online bookings or purchases made independently by minors.

By accessing our website, registering for sessions, or participating in AIM Athletic services, you confirm that:

(i) you are either (A) 18 years of age or older, or (B) using the website under the supervision of a parent or guardian;

(ii) either you, or your supervising parent or guardian, have the legal authority to agree to and comply with these Terms and Conditions; and

(iii) your use of the website and participation in services will comply with all applicable laws and regulations.

Reservations and Charges

When you purchase training sessions, class packs, or memberships at AIM Athletic, your credit or debit card will be charged at the time of purchase—not when individual sessions are booked. Charges will not be processed using invalid, expired, or over-the-limit cards. If a payment issue arises, we will make reasonable efforts to contact you to resolve the matter.

If payment is not received when due, your access to services and member privileges may be suspended or terminated until the outstanding balance is cleared. You are responsible for all amounts owed, and in the event of non-payment, you may also be held liable for any additional costs incurred by AIM Athletic in collecting the debt, including legal and collection fees.

Client Cancellations

To cancel a previously booked training session, you must notify us through your PushPress account or the AIM Athletic Members App. You may also cancel by phone or email. In emergency situations, exceptions may be considered at our discretion. A cancellation is only considered valid once written confirmation has been received from AIM Athletic.

If cancellation notice is received within the required timelines (outlined below), you may choose to receive a full refund to your original payment method or as a credit to your AIM Athletic account. Refunds will be processed within a reasonable time frame.

Cancellation Policy by Session Type:

Small Group Personal Training

Cancellations must be made at least 8 hours before the scheduled session. If we do not receive notice within this window, the session will be forfeited.

Rescheduling may be done up to 4 hours prior to the class start time, subject to availability.

1-on-1 Strength & Conditioning / 2-on-1 Training / Active Rehabilitation / Team Training

Cancellations must be made at least 24 hours in advance of the scheduled session. Failure to do so will result in the full session fee being charged.

No-Shows and Early Departures

If no cancellation notice is received and you do not attend your scheduled session, you will be charged in full. If you choose to leave a session after it has begun, no refunds or credits will be issued for the remaining time.

Late Cancellations

To respect the time of our coaches and fellow members, AIM Athletic enforces the following late cancellation policies. Failure to cancel within the required notice period will result in a forfeited session or an applicable fee, as outlined below.

Personal Training

Cancellations must be made at least 24 hours before your scheduled appointment. If proper notice is not provided, the session will be forfeited. If you do not have any sessions remaining on your account, the drop-in rate for the missed session will be charged. Cancellations can be made through your online PushPress account or by emailing info@aimathletic.com.

Small Group Training

Cancellations must be made at least 12 hours in advance. Failure to cancel within this window will result in the loss of the session. If there are no sessions available on your account to deduct from, the drop-in rate will be applied. Please cancel via your online account or by contacting us at info@aimathletic.com.

Memberships (Unlimited Small Group Training)

Cancellations must be made at least 8 hours before your scheduled session. Missed sessions without proper notice will result in a $25 late cancellation fee, which will be charged directly to the card on file. Cancellations can be processed through your online account or by emailing info@aimathletic.com.

Cancellations by AIM Athletic

We reserve the right to cancel any training session for any reason with a minimum of 24 hours’ notice to all participants registered in that session. If AIM Athletic cancels a session with sufficient notice, you may either transfer the value of the cancelled session to another available session or request a full refund.

In the event of a cancellation due to circumstances beyond our control — such as natural disasters, public health emergencies (including pandemics), political unrest, or any situation we determine poses a risk to the health and safety of our members or staff — we may cancel a session without prior notice. In these cases, we will issue a credit toward a future session, but refunds will not be offered. Your safety is our top priority, and we appreciate your understanding in these situations.

Age & Health Requirements

Our programs are designed to accommodate a range of fitness levels, and we do our best to tailor training to meet the needs of each member. However, all AIM Athletic training sessions are physically demanding. It is your responsibility to ensure you are healthy and physically able to participate.

Prior to your first session, you must complete the required “PAR-Q and YOU” form honestly and to the best of your knowledge. This helps us better understand your readiness for exercise. While we can answer questions about participation requirements, we are not medical professionals. You are strongly encouraged to seek advice from a qualified healthcare provider if you have any concerns regarding your health or physical limitations.

AIM Athletic is not obligated to provide refunds if you are unable to participate fully in a session due to personal health or physical capacity.

Photos, Video, and Marketing

By participating in training sessions at AIM Athletic, you consent to being photographed or recorded for use in our social media, promotional materials, and advertising content. You grant AIM Athletic a royalty-free, perpetual, worldwide, and irrevocable license to use these images or recordings for promotional and marketing purposes across any media platform.